Shipping policy

This Shipping Policy explains how we handle delivery for digital downloads, print-on-demand products, and 3D printed items sold through Hopefl&Co.

Digital Downloads

Digital products are delivered instantly by email or via download link after your payment is confirmed. No shipping fees apply. Please check your spam or promotions folder if you don’t see your download email within a few minutes. For support, contact us at info@hopefl.com.

Print-on-Demand Products

Processing Time: 2–7 business days before shipping.
Shipping Time: U.S. orders typically arrive in 3–7 business days. International orders may take longer due to customs.
Shipping Costs: Calculated at checkout.
Tracking: Provided once your order ships.
Duties/Taxes: International customers are responsible for customs fees, import duties, and taxes.

3D Printed Products

Processing Time: 5–10 business days depending on complexity.
Shipping Time: U.S. orders typically ship within 3–7 business days after production. International shipping may take longer.
Tracking: Provided once shipped.
Duties/Taxes: International customers are responsible for customs fees, import duties, and taxes.

Delays and Liability

While we do our best to ensure timely delivery, shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or events outside our control. Once your order has been transferred to the carrier, risk of loss passes to you.

Contact

For any shipping-related questions, please contact us at info@hopefl.com.